Tesla Claims Model S Reliability Issues Have Been Cut in Half
Tesla is reaching out to Model S owners to address recent reports of reliability issues with the luxury sedan.
Consumer Reports recently pulled its recommendation for the Tesla Model S, citing numerous reports from owners regarding reliability issues. The American automaker has been sending emails to current owners, claiming that in the past 12 months, the company has decreased reliability issues by half with improvements being made at no cost to owners. “If hardware does need to be fixed, we strive to make it painless through our four-year/50,000-mile bumper-to-bumper warranty (and eight-year/unlimited mileage battery and drivetrain warranty),” the company added in the email.
SEE ALSO: Consumer Reports Yanks Recommendation for Tesla Model S
Some of the issues Tesla acknowledged that have been addressed on the Model S include charging equipment and infotainment system, as well as reducing brake noise and improving the fit and finish of the Model S interior. Tesla also added that 97 percent of current Tesla owners expect their next car to be a Tesla.
Following Consumer Reports‘ announcement, Tesla CEO Elon Musk tweeted that the reliability survey included a lot of early production cars and that the issues have already been addressed in new cars.
[Source: HybridCars]
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Jason Siu began his career in automotive journalism in 2003 with Modified Magazine, a property previously held by VerticalScope. As the West Coast Editor, he played a pivotal role while also extending his expertise to Modified Luxury & Exotics and Modified Mustangs. Beyond his editorial work, Jason authored two notable Cartech books. His tenure at AutoGuide.com saw him immersed in the daily news cycle, yet his passion for hands-on evaluation led him to focus on testing and product reviews, offering well-rounded recommendations to AutoGuide readers. Currently, as the Content Director for VerticalScope, Jason spearheads the content strategy for an array of online publications, a role that has him at the helm of ensuring quality and consistency across the board.
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