Lincoln Gets Highest Score In 2011 J.D. Power Durability Study
Lincoln received the top award for from J.D. Power and Associates in their annual durability study, narrowly beating out Lexus as well as all other brands sold in America.
Two models from Lincoln in particular received shout-outs: the MKZ was the highest-ranked in the category of Entry Premium, and the Navigator captured the Large Premium Crossover/SUV segment. The MKZ was the second-highest performing vehicle in the study overall.
The J.D. Power and Associates study covered long-term durability for vehicles up to three years old; it charts the number of problems per 100 vehicles, and graphs them as points. This is Lincoln’s first win in the company’s 94-year histor, and it only featured 101 problems, beating out Lexus by merely 8 points. The industry average, meanwhile, is 152 points.
Overall, Ford received four top segment awards, with the two Lincolns as well as the Fusion and Mustang. But even though Lexus placed second, parent company Toyota held the most segment victories overall, with seven vehicles—almost as if the recall didn’t happen. Right?
For the full statistics (and bar graphs galore) from J.D. Power, click here.
More by Blake Z. Rong
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